Have questions about our AI-powered medical transcription services? Our expert team is here to help. Reach out to us through any of the channels below or use our contact form.
Choose the contact method that works best for you. We're available 24/7 to assist with your medical transcription needs.
Speak directly with our support team
Available 24/7
Average response: < 2 minutes
Send us a detailed message
Response within 4 hours
For technical issues and billing
Instant chat support on our website
Instant response
Perfect for quick questions
Fill out the form below and we'll get back to you within 4 hours
123 Medical Tech Drive
San Francisco, CA 94105
United States
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Emergency support: 24/7
New York, NY
Chicago, IL
Houston, TX
Seattle, WA
You can start your free trial immediately after signing up. The onboarding process takes less than 5 minutes, and you can begin transcribing right away.
Yes, we are fully HIPAA compliant and SOC 2 Type II certified. All data is encrypted in transit and at rest with enterprise-grade security measures.
We support all major audio formats including MP3, WAV, M4A, AAC, OGG, WebM, and FLAC. Video files are also supported with audio extraction.
Yes! We offer API access and can integrate with major EMR systems including Epic, Cerner, and Allscripts. Contact our enterprise team for custom solutions.